All packages will be shipped to customers upon receipt of payment via online bank transfer, within 2-3 working days.
Except for the Consumer Package, all the other new enrollment packages provide free courier service right to your doorstep.
For Repeat Order packages, the courier charges are inclusive of the RM225 price.
Depending on your location within Peninsular Malaysia or Sabah & Sarawak, the shipping time should take between 2-5 working days.
Customers are welcomed to contact us for any other enquiries related to the C2Joy orders.
We aim to deliver your order to you at the delivery address listed and by the delivery time indicated by us at the time of your order checkout.
These details will also be listed in the order confirmation. Should any unforeseen circumstances affect your delivery, we will notify you of this to the extent permitted by law, however, we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.
In case of any faults, issues, defects, or damages, please feel free to reach out to us. Please provide information about such issues during the call, including your order number/details, product details, etc, if needed.
